RETURNS  ( IF APPLICABLE)
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you an exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Certain types of goods are exempt from being returned, such as lingerie, bodysuits, swimsuits, under garments, or gift cards. To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer. All Items can be sent to:

ADDRESS: 250 La Cuesta Circle Yona, Guam 96915.

EXCHANGE:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at stylist@modelsavvy.com and send your item to:

ADDRESS: 250 La Cuesta Circle Yona, Guam 96915.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of the return/exchange.
If you are approved, then your exchange will be effective immediately. If you are rejected, then an email will be sent to you explaining the issues we found with the returned product. Please fill free to fill out our product reviews on the website as it will help us to improve our services provided.

SHIPPING:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Model Savvy want to enure our customers are provided with the best customer service. We ask that you allow us up to 5 business days to process your order. Shipping may take 7-15 days depending on the item and the location of the manufacturer.  If you have more questions, please email us at info@modelsavvy.com. Please allow 1-2 business days for a response. You can also reach us on facebook, instagram, and twitter. Your services are important to us!

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